Cancellation Policy

At Wavique, we recognize that plans can change, and you might need to cancel an order. That’s why we’ve designed a straightforward cancellation process, ensuring a worry-free shopping experience.

Eligibility for Order Cancellation

We work hard to process and ship your orders quickly. Cancellations are possible only if the order has not yet been packed or dispatched. Unfortunately, once the order is on its way, cancellation is no longer an option.

Exclusions from Cancellation

Some items may not qualify for cancellation, including:

Customized or Personalized Products: These cannot be canceled once production has begun.

Sale or Discounted Items: Cancellation terms for promotional items will be outlined at the time of purchase.

If you’re uncertain about the eligibility of your order for cancellation, please log into your account or contact our support team for assistance. Acting swiftly improves the chances of a successful cancellation.

How to Cancel an Order

Canceling an order is easy. Follow these steps:

Log into your account on Wavique.
Navigate to the ‘Order History’ section.
Locate the order you wish to cancel.
Click on ‘Cancel Order’ and follow the provided instructions.

If you encounter any issues or need assistance, our customer support team is available to help. Please remember that cancellations must be made before the order is packed or dispatched.

Refund for Canceled Orders

Once the cancellation is confirmed, a refund will be issued to your original payment method. The processing time may vary depending on your bank or payment provider, but most refunds are completed within a few business days. If you have questions or need an update on your refund, don’t hesitate to contact us.

Need Help?

For any concerns or assistance with canceling an order, reach out to our customer support team at corevantagesolutionspvtltd@gmail.com. We are here to make the process as simple as possible.

Thank you for choosing Wavique. We are committed to providing a seamless and enjoyable shopping experience.